Frequently Asked Questions
Q1: Where do I find the HOA's CC&Rs, Road Guidelines, MDC Guidelines, Gate Guidelines, and HOA Rules online?
A: All documents are posted on the HOA's website in pdf, downloadable format. CC&Rs & other legal documents are here. Guidelines and Forms are here.
Q2: How do I keep up with the latest happenings in the HOA?
A: Check the website regularly. Quarterly board meetings are scheduled several months in advance and posted on the website’s main page with Agendas posted no later than 2-days prior to the meeting.
Announcements for open seats on the Board of Directors are posted on the main page, as well as committees requesting volunteers, gate info, traffic & roadwork info and other announcements.
Board & Annual Meeting Minutes are here & highlights decisions that are made at those meetings. Check the “Information” tab on the website menu for other HOA info.
Please sign up for the member email list here to keep our mailing costs down & as well as receive important updates via BCC.
Q3: How do I determine in which section of 3 Canyons I live?
A: Check the “Maps” tab here on the website menu.
Q4: How do I contact my section's HOA board rep or an HOA committee?
A: Check the website’s “Contact Us” tab here for a list of the Board of Directors & Committees, updated after each Annual Meeting of Members or as needed.
Q5: Whom do I contact to update my HOA mailing address to ensure I receive my annual assessment bill and ballot?
A: Contact our Management Company, ↗️Agave Management Solutions, at 520-372-5630, or Sarah at ✉️s.malovich@agavemanagementsolutions.com.
Q6: Whom do I contact about my HOA account balance?
A: Contact our Management Company, ↗️Agave Management Solutions, at 520-372-5630, or Sarah at ✉️s.malovich@agavemanagementsolutions.com.
Q7: Can I pay my annual assessment and/or other fees by making partial payments?
A: No, the CC&Rs (§ 7.9) state that payment shall be provided in full for the member's account balance.
Q8: How are HOA annual assessments calculated for each property?
A: The process is stated in CC&R (§ 6.1). The formula to calculate the annual assessments is based on the number of ‘memberships’ held by each owner. Each full acre of land owned equals one membership and one membership for each one hundred (100) square feet of residential living space, including guest house.
Example: A member owns 8 acres on which there is a 2500 square foot residence & no guest house; the member has 33 (8 + 25) memberships; those 33 memberships are multiplied by the current annual assessment rate set by the Board of Directors.
Q9: When are annual assessment payments due to the HOA, and when are late fees added?
A: Assessments are due in full by July 1 of every year. After a 15-day grace period, if the balance is unpaid, a flat 10% of the assessment is applied as a one-time late fee. If the balance is unpaid as of August 1, interest accrues at the rate of 18%. (Reference CCR 7.12)
Q10: How do I submit a financial and/or a variance appeal to the Board of Directors?
A: Both types of appeal forms can be found here, posted on the website under the “Documents-Guidelines/Forms” tab.
Q11: How do I obtain a member in good standing letter for my lender?
A: Contact our Management Company, ↗️Agave Management Solutions, at 520-372-5630, or Sarah at ✉️s.malovich@agavemanagementsolutions.com.
Q12: Who can waive late fees and interest on my account?
A: Only the Board of Directors, by submitting the financial appeal form here posted on the website under the “Documents-Guidelines/Forms” tab.
Q13: How do I get a neighborhood mailbox (cluster mailbox) installed by the U.S. Post Office?
A: Reference the MDC Guidelines, Section #10, Cluster Mailboxes. The submission shall also include written approval from the Hereford Post Office regarding the mailbox type and location. The MDC Checklist is posted under the Documents-Guidelines/Forms tab on the website menu.
Q14: I just moved to 3 Canyons, where can I find info on utilities and other services?
A: Each section of 3 Canyons may have different options. Talk to neighbors or contact your Section Rep on the Board of Directors (see the “Contact Us” tab on the website menu) for specific inquiries.
Below is a partial listing of local service providers in the 3 Canyons area.
Garbage/Recycling:
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Waste Disposal, 520-895-3441
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Waste Management, 855-211-6556
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San Pedro Valley Sanitation, 520-720-4100
Electricity:
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Sulfur Springs Valley Electric Cooperative (SSVEC), 520-458-4691
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Arizona Public Service (APS), 602-371-7171
Water (western-most end only of 3 Canyons, all others on private well):
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Liberty Water, 520-378-3025
Internet:
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HPAZ, 520-732-2208
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Century Link, 866-963-6665
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CIS, 520-458-0293
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Cox, 800-234-3993
Propane Gas:
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GM Propane, 520-456-8813
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Barnett Propane, 520-458-4541
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Amerigas, 520-378-2326
Q15: When expecting visitors, service people, deliveries, etc., is there a way to open the gate without giving out my gate code?
A: Yes, there is a gate phone access system allowing members to remotely open the gates for entry. Visitors can scroll through the list of names at the incoming gate call box, locate the name of the member, and push the round CALL button. The member answers, determines if they wish to allow entry, pushes the 9 (nine) button on the member's phone, a tone sounds at the gate, the gate opens.
If the member cannot identify the caller, the member will simply hang up without pushing any buttons. The call disconnects, and the gate will not open.
A 3-digit code (separate from your gate access code) is also assigned to each member listed in the directory which can be provided to visitors. That number shows next to your name at an incoming gate kiosk. The visitor enters the 3-digit code at the gate kiosk, pushes the round CALL button, then you will receive a call on your listed number. To be listed in the directory, email ✉️Gates Administrator.
Q16: What is the Master Design Committee (MDC)?
A: They are volunteers from among HOA property owners, typically representing each section and approved by the Board of Directors. The MDC assists prospective and property owners with understanding and complying with the Governing Documents published on the HOA website. The MDC Committee can assist members with their requests for new homes, home additions, changes to their home exterior, fences, etc. The MDC is also tasked with determining and reporting member violations, assessing fines, and other appropriate actions.
Q17: I am a 3 Canyons property owner. Do I have to comply with the CC&Rs and other governing documents (HOA Rules, MDC Guidelines, Road Guidelines, Gate Guidelines)?
A: Yes, the Governing Documents have been in place since 1995 & are part of the purchase obligation. Fees may be imposed for violations. Also reference Q28 for information on “Villages”.
Q18: I am NOT a Three Canyons property owner. Do I have to comply with the CC&Rs and other governing documents (HOA Rules, MDC Guidelines, Road Guidelines, Gate Guidelines)?
A: Yes & property owners are held accountable for violations, including infractions committed by guests, tenants, or contractors in accordance with CC&Rs (§ 4.2).
Q19: For what type of projects do I need MDC pre-approval?
A: Most exterior projects - No building, fence, wall, or other structure or improvement shall be commenced, improved, or altered without MDC approval. All improvements, alterations, repairs, excavation, grading, landscaping, or other work which alters the exterior appearance of any property in any way, except as otherwise expressly provided in the Governing Documents require prior MDC approval. Members are encouraged to review the CC&Rs (especially § 4) and other Governing Documents when planning their projects.
Q20: How do I submit my projects to the MDC for review?
A: Project requests are submitted via a completed MDC Checklist. Additional supporting documents may be required. The MDC Guidelines provide step‐by‐step instructions for the process. Complete & signed applications can be mailed to the Master Design Committee at P.O. Box 778, Hereford, Arizona 85615 or emailed to the ✉️MDC Chair. Email is preferred for a prompter response.
Q21: Is there a cost to submit project requests to the MDC?
A: No, except for construction of a new residence, guesthouse, or additional living square feet to an existing residence/guesthouse. At the time of application, members shall send a check to the 3 Canyons Treasurer for a new construction deposit of $1000. The construction deposit will be returned minus a $200 administrative fee after construction is completed and verified in compliance with the Governing Documents.
Q22: How long does it take to obtain approval for my MDC project request?
A. Project applications are considered during the MDC monthly meeting; dates, times, and locations are published on the HOA website. Complete applications, including all supporting documents, must be received by the MDC Chair no later than 7 days prior to the scheduled meeting. Members will receive a decision letter from the MDC Chair, typically no later than 3 days following the MDC meeting.
Q23: What if I disagree with the MDC's decision on my request?
A: The MDC decision to approve or disapprove a project is based on our Governing Documents & does not have the authority to waive any mandated requirements. However, members may request an exception by submitting an appeal (also called request for a variance) directly to the Board of Directors. The appeal form can be found here.
Q24: How do I get help with my MDC request?
A: A document called the MDC Guidelines provides a brief overview of the application and review process. It includes simple how‐to steps for many common projects. If you have questions, then please contact an HOA MDC committee member.
Q25: What are the height restrictions on structures built in 3 Canyons?
A: Maximum structure height per CC&R (§ 4.3.5) is 15 feet, with exceptions as follows: One residence, one guesthouse, and one barn may exceed 15 feet in height provided the highest point on such structure does not exceed 30 feet in height; walls and fences are limited to 6 feet in height; windmills are allowed on 40 acre-sized parcels or larger & may not exceed 40 feet in height.
Q26: How many structures can be built on a property in 3 Canyons?
A: CC&Rs (§ 4.3.8) says no lot may contain any buildings, sheds, or similar structures except for: One residence; One guest house within 50 feet of said residence; One storage shed not to exceed 600 square feet (1,200 square feet on a lot with at least 8 acres) and 12 feet in height within 50 feet of said residence; one barn on a lot of at least 8 acres. Different rules apply to lots of 36 acres or larger.
Q27: How many horses are allowed on a property in 3 Canyons?
A: CC&R (§ 4.2.4.c) says the minimum lot size allowed for horses is 8 acres where up to 3 horses are allowed. See CC&Rs (§ 4.2.4.c) for additional information for larger parcels/lots.
Q28: What is a “Village” and why do some areas in 3CR have paved roads while others are gravel?
A: A Village is a large parcel of land purchased by another developer who paid for the infrastructure (underground utilities, roads, etc.) and added those costs to the sale price of the lot or home. The Village has additional fees paid by just the Village members which are in addition to their 3 Canyons assessments to finance the maintenance on their roads & common areas.
A Village is a Homeowners Association inside the larger 3 Canyons Ranch Master Homeowners Association, much like a state inside of the larger United States. A Village (see Village Tab on main website menu) must be created with stricter rules than 3 Canyons in accordance with CC&Rs (§ 14).
Villages ARE NOT financially supported by the 3 Canyons Ranch Master HOA.
Other large parcels were purchased & sold in smaller parcels without going through the Village process by using private ingress / egress / utility easements which ARE NOT allowed to be maintained by the 3 Canyons Ranch Master Association pursuant to our CC&Rs. Roads within these non-village areas are maintained (or not) by the owners within these areas; the private easements within these areas ARE NOT ENFORCED by the 3 Canyons HOA.
An option other than creating a Village for ongoing maintenance of unimproved roads can be found through Cochise County via their Road Improvement District information found ↗️here.
Q29: How do I pay my HOA annual assessment and view financial information related to my property from Agave Management Solutions?
A: Click the following link to be redirected to ↗️Agave Management Solutions. Click the tab for "Pay My Bill." You will need to create a new account or log into your current account in order to pay your bill and/or view other pertinent information related to your parcel. You should have received a letter in the mail between the months of May-June from Agave Management Solutions with detailed information and steps to pay your HOA annual assessment. Please refer to FAQ Q8 for how HOA annual assessments are calculated for each property.